How to contact InTechTra?
It is pronounced as In(ternational)-Tech(nology)-Tra(de)
is the company that administers the Asiawind
is the host for Hong
Kong Stocks Report
3959 Ritamarie Drive
Columbus, OH 43220
Email: hkstock @asiawind.com
(Remove space in the
Got a question? Check
the following first
||content, price, how to sign up.
||how to use our report
Change subscription status,
write an email to us in the following way:
(The following refers to subscribers
registering directly with InTechTra. If you signed up with our reseller,
please write to them.)
Your userid MUST
appear in the subject title for us to track
Don't just put "your_userid" in the subject!
Your_userid is the one you provided
in the registration form for accessing our site.
Well, it seems silly to remind you that. But some subscribers do
follow instructions verbatim. :)
|What you want to do
||Put in subject/title of your email
|To cancel a service
||Your_userid cancel rt (e.g. genius cancel
Your_userid cancel hksr (e.g. genius cancel
Your_userid cancel hksr rt (e.g.
genius cancel hksr rt)
|To add real time quote
||Your_userid add rt (e.g. genius
|To change email
||Your_userid new_email_address (e.g. genius firstname.lastname@example.org)
(write from the new address with correct return address)
|To change credit card
||Your_userid new billing (e.g. genius new billing)
(put your new info in the email or fax to us)
||Your_userid renew hksr (6month/1year) [select your
Email: hkstock @asiawind.com (Remove
space in the address) Thank you.
rt= realtime quote, hksr=Hong Kong Stocks Report
For drop and add actions, you should be receiving a confirmation within
24 hours. If you don't, your email may not have been received, or
our mail cannot be delivered.
Please keep a copy of the confirmation of cancellation for youor record.
You need to provide a copy of the confirmation letter
in case of any dispute.
All our outward communication is through email. We
cannot call you long distance or fax to you. We can't do it for 30 countries.
Please make sure your email return address is correct. Write yourself an
email to confirm it.
There will be a US$10 re-connection fee for resumption of dropped service.